AI Employees & AI Receptionists for Service Businesses | Serica Marketing
AI Employees and AI Receptionists

Stop losing revenue to missed DMs, missed calls, voicemails or poor follow-up.

Every minute that goes by to an unanswered call, or DM, reduces the chances you will win that client.

Ai Voice Revenue Impact Calculator

See how much revenue you’re losing to voicemail and missed calls.

Current Phone Performance

Adjust the sliders to match your current numbers.

Approximate number of new inbound calls you get in a typical month.
Live calls only (no voicemail, no IVRs). Almost no one is truly 100% without a paid service.
Total number of jobs you complete in a typical month.
Total revenue you typically earn from a customer over 12 months.
Answered calls per month 40
Close rate (jobs ÷ answered calls) 25%
Monthly revenue $40,000
Yearly revenue $480,000

With Ai Voice (100% Answer Rate)

Same business. Same close rate. Just no missed calls.

Incoming calls per month 50
Answer rate 100%
Close rate (kept the same) 25%
Avg lifetime value per customer $2,000
Estimated jobs per month 25
Monthly revenue with Ai Voice $50,000
Yearly revenue with Ai Voice $600,000

Estimated additional yearly revenue by switching from voicemail to Ai Voice: +$120,000

Assumes your close rate stays the same and Ai Voice simply captures the calls you currently miss.

Book a Call

30 minutes. Free.

The solution: AI Employees and AI Receptionists

What is an AI Receptionist?

Just like a human receptionist, it handles inbound calls for appointment scheduling, cancellation, rescheduling, FAQs and client inquiries. It can also conduct outbound appointment reminders or reschedules. It can also handle all of your DMs and SMS inquiries, along with a website chat function.

What is an AI Employee?

Every business has redundant daily tasks that people say "a monkey could do." The AI Employee is your virtual "monkey". If you can write an SOP for a process, and it's digital, the AI can handle it.

Why choose an AI Employee?

Human EmployeeAI Employee
Missed calls after hoursNo missed calls, including after hours
Covers 8-10 hours a day24/7 availability
Every inquiry reaches you unfilteredClients are screened and qualified
Re-hire and re-train on turnoverNever have to re-hire or re-train
Sick daysNever calls in sick
Leaves for another jobNever leaves for another job
$36,000+/yr salary + taxes + benefitsFraction of the cost
One call at a timeHandles dozens of calls and DMs simultaneously
Weeks of onboardingTrained on your processes that could be easily automated

Concerns you probably have

I don't want our clients to feel like they're just talking to a robot all the time. I want that human feel.

The AI is not meant to replace the human connection. Most calls that come in are quite simple. People wanting quotes, asking basic FAQs, needing to schedule a service or reschedule. The moment the issue is more complicated, or requires human input, the AI is trained to hand over to a human.

This will not remove the human element. It just ensures that your staff are handling the more complex tasks and higher impact duties.

How do I know it will sound human or give quality service?

During the build you give your approval before it goes live. This ensures it represents you well.

Does it work 100% of the time?

Nothing is 100%. Even staff have slip-ups, personal issues, brain farts, lapses of judgement. We train the AI on all of the relevant processes and information so that it only shares what you want it to share. Anything else gets a human involved.

Do I need to have a human on staff to manage this? Sounds like it could require an additional hire.

This is a two part solution. We will manage this agent, so that its conversations are reviewed and adjusted consistently. You don't need to hire anyone new. Also, because it's handling the majority of the calls and DMs, the remaining calls that do come through can be handled by your existing staff.

Do I have to use this full time? Or could it just be for after hours or if I miss the call myself?

We can build it so it's full time, or only after a missed call, or only during specific hours. This is a custom build for you.

What we build

Adding on to what was mentioned above.

  • AI Employees
  • CRM Builds and Management
  • Email and SMS Marketing and Automations
  • Re-activation Campaigns
  • Reputation Management
  • Lead Capture and Conversion Optimization
  • Chatbot Integration

Hey, I'm Ryan.

I'm an 11-year Canadian Army veteran, once an obsessive rock climber, now living in Mexico where I spend as much time as possible in the ocean spearfishing (and trying to learn Spanish).

After the military, I jumped into sales. B2C, B2B, door-to-door, tech account management, investment banking, dating coaches, startups, you name it.

Over time, I noticed the same revenue leaks everywhere, all tied to one thing:

broken systems

As a commission-only sales pro, I was constantly battling:

  • Low show rates
  • Unqualified leads
  • Messy CRMs with no automation
  • High churn
  • Weak referral & re-engagement campaigns

Instead of taking another sales role with the same headaches, I shifted to fixing them.

That gave birth to Serica Marketing.

Ryan, founder of Serica Marketing

Find out what the leak is costing you.

30 minutes. Free. We look at where calls, DMs and follow-ups are falling through and tell you what an AI Employee would handle.

Book a Call